Real estate agents and brokers work for either the seller or the buyer. Unless an agent has a written contract with a buyer, the agent works for the seller.
This is how it works, you see a “for sale” sign on a home and call the real estate company listed on the sign. A knowledgeable person from the real estate company provides you with information on the home and may even show you inside the home. That person is acting as a seller’s agent. If you decide to make an offer on that home and say something to this person about how you are willing to pay more than what you offered, don’t be surprised if your first offer is rejected until you make a larger offer. That is because the real estate agent in this case owes his or her loyalty to the seller.
In the same situation, the potential buyer contracts with a real estate agent to represent him or her. The buyer sees the sign, notifies his or her buyer’s agent, and views the home. The potential buyer makes the same remark about being willing to pay more, only this time the remark is made to the buyer’s agent. The buyer’s agent has no legal loyalty to the seller, so the comment about paying more is not passed along to the seller.